Deliveroo Hop Promo 

Version 1 – 3 May 2024

How it works

1. Entry Instructions: We are running a prize draw on the terms set out below (the “Terms”). To enter into the prize draw you must:

1. scan the QR code on your Deliveroo Hop shopping bag;

2. successfully open a Curve account using the link from the QR code mentioned above; and

3. make a transaction of at least £5 with your Curve card at any merchant, which meets the requirements set out in paragraph 7 below, during the Promotional Period,

            (the “Eligible Transaction”).

2. Promotional Period: The Promotional Period for this prize draw will start at 09:00 BST on 3rd May 2024 and finish at 23:59 BST on 18 May 2024.

3. Eligible Customers: The prize draw is available to new Curve customers who are residents of the United Kingdom and are aged 18 years or over at the date of entry, excluding employees of Curve UK Limited, Curve Europe UAB, Curve Credit Limited, Curve US Inc., and their immediate families, associated agents, or anyone professionally connected with the offer. Curve accepts no liability for users who do not qualify for entry into the prize draw. Entrants may only enter the prize draw once. Additional Eligible Transactions will not result in additional chances to win.

The prize

4. The prize: When you make an Eligible Transaction during the Promotional Period you will gain an entry into the prize draw to win a £1,000 voucher to be used for your Deliveroo Hop purchases. The voucher cannot be used to purchase certain products including alcohol, tobacco, or infant formula products. The voucher is issued subject to the Deliveroo Voucher and Account Credit terms available at www.deliveroo.co.uk/legal. The voucher cannot be substituted for cash.    

5. The Winner: The winner will be chosen randomly from entries received in accordance with these Terms. The winner will be contacted via the email address registered on their Curve account. The email will contain instructions that must be followed by the winner to claim the prize. If the winner does not follow the instructions within 30 days, Curve reserves the right to select an alternative winner from all remaining valid entries, with the originally selected winner forfeiting their right to the prize. 

6. Prize Redemption: Within 60 days of following the instructions mentioned in paragraph 5 above (unless communicated differently to the winners via email), the winner shall receive the prize. The prize is as stated and is non-transferable, non-exchangeable and not redeemable for cash or other prizes.

Other legal bits

7. Eligible Transaction: The following transactions are not considered eligible transactions for the purposes of paragraph 1(c) above:

1. transactions or purchases of, or relating to, financial services, including but not limited to wire transfers, money orders, money transfers, insurance services, insurance sales, insurance underwriting, insurance premiums, cash disbursement, quasi cash, stored value funding, MoneySend, funding of cards and accounts, securities/shares (including through brokers and dealers), overpayments, bonds, savings bonds;

2. transactions or purchases of, or relating to, lotteries, casinos, gambling or gambling like services, fines, bail and bond payments, tax payments, and government services;

3. purchases made using your Curve Cash card balance;

4. Curve Fronted transactions; 

5. ATM withdrawals; and

6. transactions or purchases of, or relating to, colleges, universities, professional schools and junior colleges.

8. Disqualification: Any person trying to circumvent the Terms will be immediately disqualified from the prize draw. Any person who creates or attempts to create duplicate Curve accounts to obtain entries into the prize draw will be ineligible, including any person who cancels an existing Curve Account and signs up for a new one to take advantage of the prize draw. Curve reserves the right to disqualify customers where there are reasonable grounds to believe they are acting fraudulently or where there has been a breach of these Terms or any instructions forming part of the prize draw.

9. Suspending or amending the Prize Draws and/or Terms: Curve retains the right to amend these Terms and/or the prize draw without any prior notice, including, without limitation, due to circumstances outside of its reasonable control.

10. Liability:

1. Curve is not responsible for any entries which fail to be registered or are delayed for any technical or other reason whatsoever.

2. Curve retains the right to substitute any prize with another prize of similar value in the event the original prize offered is not available anymore for any reason whatsoever.

3. Curve accepts no responsibility for (i) any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the prize draw or accepting or using the prize, including where you have been awarded a prize due to a technical error, except where it is caused by its negligence; and (ii) any restrictions imposed by Deliveroo Hop on the usage of the prize.

4. Nothing in these Terms shall exclude the liability of Curve for death, personal injury, fraud or fraudulent misrepresentation as a result of its negligence.

11. Use of Personal Data: Personal data provided will be used for the purposes of administering the prize draw and your Curve account. Please see Curve’s Privacy Policy here.

12. Law and Jurisdiction: These Terms are governed by English law and any legal proceedings in relation to them will be held in the English courts if you are a United Kingdom resident.

13. Publication. The Promoter is under an obligation to publish or make available information that indicates that a valid prize award took place. As such (unless prevented by applicable laws), the Promoter will send the surname, county (if applicable) and a copy of their entry (if applicable of the Winner to anybody who contacts the Promoter within one month of the closing date of the prize draw requesting details of the Winner. If any entrant objects to the information in this paragraph being made available, they may contact the Promoter to object. This will not affect the entrant’s chances of winning the prize. In such circumstances the Promoter must still provide the information to the Advertising Standards Authority on request.

14. Deliveroo liability. This promotion is operated by Curve and is not in any way administered by Deliveroo Hop. Deliveroo Hop has no liability for the operation or administration of this prize draw.

Promoter: Curve UK Limited, registered in the UK with company number 09523903, based at 1-10 Praed Mews, London, W2 1QY. The Curve Card and the e-money related to these cards is issued in the UK by Curve UK Limited, authorised and regulated by the Financial Conduct Authority to issue electronic money (firm reference number 900926). Any queries with regards to this prize draw should be addressed to the Promoter.

Deliveroo Hop is the trading name for Deliveroo HOP Ltd, a company incorporated and registered in England and Wales with registered company number 13478743 and registered office address at River Building, Level 1 Cannon Bridge House, 1 Cousin Lane, London EC4R 3TE.